Criterion Underwriting is an Independent Managing General Agent specialising in Insurance Products for Cyber, Financial Lines and Marine.

We underwrite and manage Insurance products on behalf of Insurance and Reinsurance Companies as well as manage the claims emanating from these products.

Our products are sold to individual consumers, SMEs as well as Corporates, in Singapore and Asia.

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Our Products


Criterion Underwriting has contracted with Crawford and Company International Pte Ltd to provide claims handling services, in relation to administration, survey, loss adjusting, investigation and recovery work.

There are regular review provisions in place with an on-line system which allows active oversight by our CEO and underwriters.

In addition, Criterion Underwriting has also entered into a Service Agreement with inCall Systems Pte Ltd, a subsidiary of IT retailer Challenger Technologies Ltd, with the largest computer repair network in Singapore.

inCall Systems provides digital assets restoration services to consumers under our Personal Cyber Insurance program.

Our Products

About Us

Jonathan Ranger

Chief Executive Officer

Jonathan Ranger

Jonathan Ranger is an industry veteran with close to 20 years of C-Suite experience.

During his 15 years as CEO of Munich Re Syndicate Singapore (previously Watkins Syndicate), Jonathan developed business across all the Asian territories and forged close relationships with professionals across the industry spectrum, including brokers, insurers and buyers.

Jonathan is widely regarded for his technical competency, creativity and his focus on innovation and growth.

Shan Sagoo

Chief Underwriting Officer

Shan Sagoo

Shan Sagoo is a respected industry practitioner with a wide range of Financial Lines experience, both as an underwriter and as an insurance/reinsurance broker in the London and Singapore markets.

With over 20 years of experience in Asia, Shan has established herself as an underwriter with sound technical knowledge balanced with commercial considerations.


To be a leading Independent Managing General Agent for the Insurance and Reinsurance industry.


To lead the growth of the third-party underwriting platform in Singapore and the region.
To build enduring and mutually rewarding relationships with our partners and stakeholders.



We believe in being honest and transparent in the conduct of our business, and we uphold the highest standards of professional conduct and corporate governance.


In today’s rapidly changing business environment, we believe that it is important to pre-empt and respond to marketplace shifts decisively.


We strive to provide high-quality services that meet and exceed the expectations of our partners and customers.

Corporate Profile

Criterion Underwriting is an independent Managing General Agent, specialising in insurance products for Cyber, Financial Lines and Marine.

We underwrite and manage insurance products on behalf of insurance and reinsurance companies as well as manage the claims emanating from these products.

Our products are sold to individual consumers, SMEs as well as corporates, in Singapore and Asia.

Etiqa Insurance are the Underwriters of Record for all our products sold to Singapore customers. Our Individual Cyber Insurance Products are sold on-line by Etiqa Insurance.

The SME, Banks Crime, PI, D&O, Cyber, Asset Management and Marine products (underwritten on behalf of Etiqa Insurance) are managed by us.

We work with professional reinsurers to arrange reinsurance facilities for our products distributed through our insurance partners in Singapore and elsewhere in Asia. These facilities are granted to us because of our experience and proven track record in the Asian markets and based on the trust that these reinsurers have in us.

Our highly experienced and knowledgeable team is committed to delivering efficient, accurate and quality service. Our established relationships within the markets ensure we achieve results for our clients in even the most challenging circumstances.

Our products and services are tailor-made, considering the source of the business (Geography / Broker / Agent / Insurer / Reinsurer), the type of client (Individual / SME / Corporate) and the product itself. We develop and manage pricing models and design services and reinsurance for our insurance and reinsurance customers, depending on their levels of capability and risk capacity / appetite. We therefore bring together Affinity groups / Distribution partners, with insurers and reinsurers and close the entire product and capacity chain.

Media Centre

Independent Managing General Agent launches in Singapore to provide specialist insurance solutions

SINGAPORE, 29 October 2018 – A new Managing General Agent (MGA) opened for business in Singapore today with the launch of Criterion Underwriting Pte Ltd at the 15th Singapore International Reinsurance Conference.

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Contact Us

Criterion Underwriting Private Limited
24 Raffles Place, Clifford Centre #29-02, Singapore 048621
Phone: +65 6632 5678